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Remote Work

WFH 101: Collaboration from the New Home Office

Almost overnight, COVID-19 has shifted the day-to-day workforce from traditional office based to working from home (WFH). Research statistics (1) indicate 56% of the workforce jobs could work from...

Security Camera in the Workplace

Utilizing Physical Security Systems During the COVID-19 Pandemic

Regardless of size of your company, HR and Security must work together to limit the COVID-19 collateral damage. Success will depend on the level of situational awareness of the...

Technology Refresh

Technology Refreshment and Managed Services

Many of us have had the privilege of watching the amazing changes in communications and information technology over the past several years; so many new networks and services have come to...

Zoom

ZOOM Skyrockets on IPO, Video as a Service (VaaS) Takes Off

Did you hear about Zoom Video Communication’s IPO on April 18, 2019? If you saw the headlines in the financial news, it set new records on many fronts. Attaining a market capitalization over $14...

Outstanding Customer Service

The Customer Experience Is Key

For years, companies have focused on customer service and all the things they can do to improve service levels. However, we need to keep in mind that customer service is just one part of the...

Managed Services

Managed IT Services With a Federal Agency's Ticketing System

Many organizations today are receiving the benefits of managed IT services. A managed services contractor offers the benefits of the experienced staff and mature operations practices which are...

Wireless Screen Sharing

Wireless Network Performance is Critical as Users Move from Home to Work

Some of the most innovative technology advancements of the past decade is due to the improvement of Wireless Network Performance. The availability of various networks and our growing expectation...

Hacker

Malware, Spyware, Trojans, Ransomware – OH MY! Are you protected?

Did you know October is Cyber Security Awareness month? We live in a connected world: computers, phones, tablets, watches, you name it. Don’t push security to the bottom of the list.

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