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Technology Refresh

Technology Refreshment and Managed Services

Many of us have had the privilege of watching the amazing changes in communications and information technology over the past several years; so many new networks and services have come to...

Zoom

ZOOM Skyrockets on IPO, Video as a Service (VaaS) Takes Off

Did you hear about Zoom Video Communication’s IPO on April 18, 2019? If you saw the headlines in the financial news, it set new records on many fronts. Attaining a market capitalization over $14...

Outstanding Customer Service

The Customer Experience Is Key

For years, companies have focused on customer service and all the things they can do to improve service levels. However, we need to keep in mind that customer service is just one part of the...

Managed Services

Managed IT Services With a Federal Agency's Ticketing System

Many organizations today are receiving the benefits of managed IT services. A managed services contractor offers the benefits of the experienced staff and mature operations practices which are...

Wireless Screen Sharing

Wireless Network Performance is Critical as Users Move from Home to Work

Some of the most innovative technology advancements of the past decade is due to the improvement of Wireless Network Performance. The availability of various networks and our growing expectation...

Hacker

Malware, Spyware, Trojans, Ransomware – OH MY! Are you protected?

Did you know October is Cyber Security Awareness month? We live in a connected world: computers, phones, tablets, watches, you name it. Don’t push security to the bottom of the list.

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Plan-Do-Check-Act

The Rollout: Bringing Technology Improvements to our Customer

Many of us of have seen the classic technology lifecycle:

Design - Build - Support

For larger customers, the rollout is essential to the Build part of the cycle. In the...

Clearpass

Exponential Change and Cyber Security

As the world moves to optimize the multiple networks that connect our lives, it becomes increasingly important to evaluate and adapt to the changing environment that we operate in. There is an...