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Remote Work

WFH 101: Collaboration from the New Home Office

Almost overnight, COVID-19 has shifted the day-to-day workforce from traditional office based to working from home (WFH). Research statistics (1)...

Audio Visual (AV)
Charlie Crawford
Security Camera in the Workplace

Utilizing Physical Security Systems During the COVID-19 Pandemic

Regardless of size of your company, HR and Security must work together to limit the COVID-19 collateral damage. Success will depend on the level of...

Security Systems
Rick Stuart
Technology Refresh

Technology Refreshment and Managed Services

Many of us have had the privilege of watching the amazing changes in communications and information technology over the past several years; so many new networks and services...

Professional Services
Brian O´Donoghue
Zoom

ZOOM Skyrockets on IPO, Video as a Service (VaaS) Takes Off

Did you hear about Zoom Video Communication’s IPO on April 18, 2019? If you saw the headlines in the financial news, it set new records on many fronts. Attaining a market capitalization over $14...

Audio Visual (AV)
Charlie Crawford
Outstanding Customer Service

The Customer Experience Is Key

For years, companies have focused on customer service and all the things they can do to improve service levels. However, we need to keep in mind that customer service is just one...

Network Infrastructure
Jason Dunbar
Managed Services

Managed IT Services With a Federal Agency's Ticketing System

Many organizations today are receiving the benefits of managed IT services. A managed services contractor offers the benefits of the experienced staff and mature operations...

Professional Services
Brian O´Donoghue
Wireless Screen Sharing

Wireless Network Performance is Critical as Users Move from Home to Work

Some of the most innovative technology advancements of the past decade is due to the improvement of Wireless Network Performance. The availability of various...

Wireless & DAS
Mike Foss
Plan-Do-Check-Act

The Rollout: Bringing Technology Improvements to our Customer

Many of us of have seen the classic technology lifecycle:

Design -...

Professional Services
Brian O´Donoghue