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Help Your Employees Get the Most from Their Home Internet Service

Over the past several months, one of the biggest challenges for everyone has been working from home. It is both interesting and endearing to watch people struggle to maintain their professional...

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Do You Need to Worry About Section 508 Compliance?

The pandemic of 2020 has more of us working online and from home. It has also brought our children’s schooling from the school building into the home. With more and more information online, the...

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First Step in Cyber Defense: Find All Your Systems

You can’t protect something unless you know it’s there.

Here’s a puzzle for you: If your antivirus tool lists 100 computers, and your patching system lists 100 computers, and your Microsoft...

Information Security

Information Security: Do Your Systems Serve You or Your Adversaries?

We have read the news stories: an attacker gains access to a networked system at some company or hospital or government agency. The system owner has lost control. That system now serves the...

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Continuity of Operations: New Considerations

Historically, a Continuity of Operations Plan (COOP) has relied on small alternate work sites, such as an alternate operations center or command center. Our primary offices do not work as well as...

Technology Refresh

Technology Refreshment and Managed Services

Many of us have had the privilege of watching the amazing changes in communications and information technology over the past several years; so many new networks and services have come to...

Managed Services

Managed IT Services With a Federal Agency's Ticketing System

Many organizations today are receiving the benefits of managed IT services. A managed services contractor offers the benefits of the experienced staff and mature operations practices which are...

Plan-Do-Check-Act

The Rollout: Bringing Technology Improvements to our Customer

Many of us of have seen the classic technology lifecycle:

Design - Build - Support

For larger customers, the rollout is essential to the Build part of the cycle. In the...