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Managed Services

Managed IT Services With a Federal Agency's Ticketing System

Many organizations today are receiving the benefits of managed IT services. A managed services contractor offers the benefits of the experienced staff and mature operations practices which are...


The Rollout: Bringing Technology Improvements to our Customer

Many of us of have seen the classic technology lifecycle:

Design - Build - Support

For larger customers, the rollout is essential to the Build part of the cycle. In the...


Quality: Bolted On or Built In?

The work at Vision Technologies is driven by the six guiding principles of its corporate culture. Taken together, these principles allow the company to achieve its goal of “delivering world-class...

IT Service Management

Cost-Avoiding IT Service Management (ITSM) Necessary for IT Modernization

In early 2018, the Federal CIO published the President’s Management Agenda laying out a long-term vision for modernizing the federal government focused on improving agencies ability to deliver...